The second largest
burger chain in Canada, A&W Food Services of Canada Inc. is a
privately-owned Canadian company that generates over $1 billion in system sales
through more than 870 franchised restaurants across the country. A&W has
articulated Climate Goals that have created and sustained an exceptional
corporate culture. With a steadfast commitment to Climate Goals and strategy,
A&W has consistently earned recognition as a highly successful enterprise
and one of Canada’s Best Managed Companies.
Developer, Restaurant Training & Transformation is an exciting, new role.
The position is responsible for helping to create and sustain an
industry-leading guest experience at A&W restaurants through the ongoing
design and implementation of an effective and agile training program for
restaurant staff. The eLearning Developer provides in-house expertise in adult
learning, instructional design, learning technology, project management, and
stakeholder engagement. the eLearning Developer writes content, manages
training program documentation and projects and utilizes instructional
technology to support A&W’s blended learning and change strategies that
include online, multimedia, in-restaurant and coach-enabled components. The eLearning
Developer reports to the Director of Restaurant Training and Transformation and
works closely with the Manager, Restaurant Training & Transformation works
as well as with members of A&W’s Operations team, franchises and external
suppliers. The eLearning Developer role is based at A&W’s Corporate Home
Office in North Vancouver and will involve overnight travel of 10% to 15%.
The candidate must have
a passion for, and proven expertise in, adult education, instructional design,
learning technologies and managing change. The candidate must have a track
record of success in designing and implementing innovative training initiatives
founded on principles of adult learning and that incorporate graphics,
animation, digital audio, video and other multimedia elements to foster learner
engagement and interaction. The candidate must possess excellent writing skills
and experience in producing and hosting adult education courses on Learning
Management Systems. A collaborative self-starter, the candidate must be an excellent
influencer who can wisely juggle multiple priorities and effectively engage a
wide range of internal and external partners. The candidate must have a strong
drive for results, high integrity, a solutions-oriented mindset and superb
judgment. The candidate must possess excellent
analytical, interpersonal, time management and communication skills.
Ideally, the candidate
will be a permanent resident or citizen of Canada. Preferably, the candidate
will have several years of related experience, a genuine interest in business
and a university degree in relevant disciplines such as adult education and
educational technology. Fluency in English is a requirement for this role. It
would be an asset to speak, read and write French fluently.
candidates are encouraged to reply, in confidence, quoting File #14629, to firstname.lastname@example.org. Please forward a cover letter and resume as
one WORD file. We thank all and acknowledge all applicants and will proactively
contact those selected for interviews.
The search is active and shall remain open until a hire is made.