The second largest burger chain in Canada, A&W Food Services
of Canada Inc. is a privately-owned Canadian company that generates over $1
billion in system sales through more than 870 franchised restaurants across the
country. A&W has articulated Climate Goals that have created and sustained
an exceptional corporate culture. With a steadfast commitment to Climate Goals
and strategy, A&W has consistently earned recognition as a highly successful
enterprise and one of Canada’s Best Managed Companies.
The Equipment Services Representative (ESR) supports A&W
restaurants, new and existing, by providing proactive customer service that
includes estimating, procuring, expediting and problem resolution for décor, equipment
and signage orders. Reporting to the Equipment Services Supervisor, the ESR
works within a dynamic team in a fast paced environment where sound judgment
and a calm demeanour are critical to service excellence. This exciting role
involves developing and maintaining superb working relationships with
restaurant operators, suppliers, and a wide range of internal departments,
including Purchasing & Distribution, Design & Construction, Operations,
Marketing, and Accounting. As A&W has a significant presence in the
province of Quebec, there is a need for a fluently bilingual (French and
English) person to join the team.
The candidate must be a curious self-starter with a passion for
business and customer service. With a strong drive for results and exceptional
interpersonal skills, the candidate must be a team player with high integrity
and outstanding analytical skills. A flexible and effective multi-tasker who
listens to understand, the candidate must maintain a calm and approachable
manner in a busy, fast-paced environment and be resourceful in solving
problems. The candidate must possess excellent organizational, writing,
interpersonal, influencing, and computer skills, and have the ability to work
independently. The ideal candidate has completed an undergraduate degree in
Commerce or Business Administration and has had at least 2 years of office
experience in a dynamic setting. Fluency in English and French is a requirement
for this role.
All qualified candidates are encouraged to reply, in confidence,
quoting file #14631, to firstname.lastname@example.org. We thank and acknowledge all candidates and
will proactively contact those selected for interviews.
The search is active.